we strive to ensure that your orders are delivered to you in the best condition and within the specified time frame. Please read our shipping policy carefully to understand how we handle the delivery of our products.
1. Shipping Locations
- We currently ship to all major cities and regions within Pakistan. Unfortunately, we do not offer international shipping at this time.
2. Shipping Charges
- Standard Shipping: Shipping charges are calculated based on the weight of your order and the destination. The applicable shipping charges will be displayed at checkout before you confirm your order.
- Free Shipping: We may offer free shipping on orders that meet certain criteria, such as a minimum order value. Details of any such offers will be provided on our website.
3. Order Processing Time
- Processing Time: Orders are typically processed within 1-2 business days after they are placed. Processing times may vary during peak seasons, holidays, or special promotions.
- Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
4. Delivery Time
- Estimated Delivery Time: Standard delivery times range from 2-5 business days, depending on your location. Please note that these are estimates and actual delivery times may vary.
- Delivery Delays: While we strive to deliver your order within the estimated time frame, delays may occur due to factors beyond our control, such as weather conditions, courier delays, or other unforeseen circumstances.
5. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through the courier’s website.
6. Delivery Attempts
- Successful Delivery: Our delivery partners will make reasonable attempts to deliver your order. If you are unavailable at the time of delivery, they may leave a notice or contact you to schedule a redelivery.
- Failed Delivery: If delivery is unsuccessful after multiple attempts, the package may be returned to us. In such cases, you will be responsible for any additional shipping costs for redelivery.
7. Delivery Issues
- Incorrect Address: Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
- Lost or Damaged Packages: If your order is lost or damaged during transit, please contact us immediately at info@haddiexpress.net | Whatsapp 0092-310-666-9366 | 0092-300-5330222 We will work with the courier service to resolve the issue and ensure that you receive your order or a replacement.
8. Shipping Restrictions
- Due to the perishable nature of our products, we are unable to ship to PO boxes or certain remote locations. If your location is outside our delivery area, we will notify you as soon as possible.
9. International Shipping
- We currently do not offer international shipping. Orders placed with international shipping addresses will be canceled and refunded.
10. Contact Information
If you have any questions or concerns about our shipping policy, please feel free to contact us at:
info@haddiexpress.net | Whatsapp 0092-310-666-9366 | 0092-300-5330222